PRIVACY POLICY

Please read this privacy policy carefully before using MyPrEP Locator

1. Introduction

This Privacy Policy explains how My PrEP Locator (“Platform”) collects, uses, and protects your personal data.

The Platform is operated by the Malaysian AIDS Council, in collaboration with the Centre of Excellence for Research in AIDS, where the Platform was initially started.

We are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using this Platform, you agree to the collection and use of your data as described in this Privacy Policy.

2. What Data We Collect

We only collect limited personal information necessary to provide our services.

This may include:

Name or nickname
Phone number
Booking details (e.g. selected clinic, appointment time)
General usage data (e.g. device type, browser, IP address)
Location data (if you enable geolocation)

We do not collect or store full medical records.

Any assessment tools (e.g. sexual risk or mental health assessments) are for informational purposes and are not stored as part of your medical record.

3. How We Use Your Data

We use your data to:

Help you find nearby PrEP providers
Facilitate appointment bookings with clinics
Improve the functionality and performance of the Platform
Communicate important updates (if necessary)

We do not use your data for unrelated purposes.

4. Sharing of Data

When you make a booking:

Your name (or nickname) and phone number may be shared with the selected clinic to facilitate your appointment

Clinics are responsible for handling your data within their own systems and professional obligations.

We do not sell or share your personal data with third parties for marketing purposes.

5. Sensitive Health Information

We understand that HIV-related services are sensitive.

The Platform does not store detailed medical history or clinical records
Any limited data collected is kept to a minimum and used only for service delivery
Where any temporary data is processed, it is handled with appropriate safeguards

6. Location Data

The Platform may use geolocation services (e.g. Google Maps) to help you find nearby clinics.

This feature is optional
By enabling it, you consent to your location data being used for this purpose

7. Third-Party Services

We may use trusted third-party services to operate the Platform, including:

Mapping services (e.g. Google Maps)
Hosting providers (e.g. Hostinger)

These providers may process limited technical data as part of their services.

8. Data Security

We take reasonable steps to protect your data from:

Unauthorised access
Misuse
Loss or disclosure

However, no system is completely secure, and you are responsible for safeguarding your account information.

9. Data Retention

We retain your personal data only for as long as necessary to:

Provide the Platform’s services
Comply with legal and operational requirements

You may request deletion of your data at any time (see Section 10).

10. Your Rights

Under the PDPA, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Withdraw your consent for data processing
Request deletion of your data

To exercise these rights, please contact us using the details below.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, you may contact us at:

Email: mypreplocator@gmail.com
Phone: +60-3

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page, and your continued use of the Platform indicates your acceptance of the updated Policy.

Important Note

My PrEP Locator is a platform to help you find and connect with healthcare providers.

We do not provide medical services and are not responsible for clinical care or treatment decisions made by healthcare providers.